ffb7 — Safe Gaming

ffb7's
Commitment to
Responsible Gaming

Enjoy entertainment within your limits — we are always here to protect you. Learn about ffb7's responsible gaming tools and guidelines.

Why we value responsible gaming

ffb7 believes online gaming should be an enjoyable form of entertainment — not a source of stress or problems. The safety of every player on our platform is our top priority. Responsible gaming means staying aware of your budget and time, and keeping gaming a small, controlled part of your life.

We provide every user with a range of protection tools — such as deposit limits, time-outs, and full self-exclusion. If you feel you need support with responsible gaming, our 24/7 live chat support is always here for you.

It is the responsibility of every one of our staff members to fully follow ffb7's responsible gaming policy. We make sure gaming always stays fun and safe.

21+

For ages 21 and above only

ffb7 strictly enforces a 21+ age limit. Participation in gaming by minors is strictly prohibited. Identity verification at registration is mandatory.

Our protection tools

ffb7 provides these tools to help you stay in control of your gaming experience.

Deposit Limits

Set the maximum amount you can deposit per day, per week, or per month yourself. Once a limit is set it takes effect immediately; increasing it requires a 24-hour wait.

Time-Out

Need to take a break? Choose a time-out from 1 day up to 6 weeks. During this period your account will be completely inactive and no deposits or bets will be accepted.

Self-Exclusion

If you need a long-term break, choose self-exclusion. You can suspend your account from 6 months up to permanently. It cannot be reactivated before the period ends.

Loss Limit

Set in advance the maximum amount you can lose within a given period. Once the limit is reached, gaming stops automatically — no risk of further loss.

Activity History

View your complete gaming history, deposit, and withdrawal records at any time. Staying aware of your own habits is the first step in responsible gaming.

24/7 Support

If you have any issues with gaming, our Bengali-language live chat support is available at any time. Our support team is sensitive and trained — ready to help without judgment.

Recognise the warning signs

If you notice any of the following signs, you should reassess your gaming habits and seek support if needed:

  • Spending more than your set budget or playing with borrowed money
  • Being unable to stop gaming, even when you want to
  • Neglecting work, family, or your social life
  • Placing more bets to recover losses
  • Lying to family or friends about your gaming
  • Feeling uncomfortable or anxious when not gaming
  • Turning to gaming to escape stress
  • Playing while ignoring the need to eat or sleep

Core principles of safe gaming

Following these habits will keep gaming enjoyable at all times:

  • Set a fixed budget before you play and stick to it
  • See gaming as entertainment — not a source of income
  • Never place more bets to try to recover losses
  • Do not play while drinking or when you are tired
  • Take regular breaks and step away from the screen
  • Do not make the casino a substitute for your social life
  • Talk openly with family and friends
  • If you feel a problem coming on, seek support right away

Assess yourself

Ask yourself these questions. If more than one answer is yes, please contact our support team.

01

Are you spending more time or money on gaming than you planned?

02

Have you tried to stop gaming but failed repeatedly?

03

Have you hidden money from family or borrowed money for gaming?

04

Have you gamed while neglecting work, study, or family responsibilities?

05

After a loss, have you placed more bets the same day to try to recover it?

06

Do you feel mentally uncomfortable, irritable, or anxious when you cannot game?

If two or more of your answers are yes

Contact us immediately via 24/7 live chat or by email at [email protected]. Our trained team will help you activate self-exclusion or other protection tools.

Protection for minors

To open an account and participate in gaming at ffb7, you must be 21 years of age or older. Age is verified at registration using a national ID card or passport.

If there are minors in your home, we strongly recommend:

  • Use a password or PIN lock on your device
  • Keep your account details completely private
  • Install family filtering software on your browser
  • Always log out when you are done
  • If you have any suspicion, notify the support team right away

Allowing minors access to gaming may result in permanent closure of the user's account.

Identity Verification

ffb7 follows a KYC (Know Your Customer) verification process for every new account. Identity may also be re-verified before large withdrawals. This process is done for your own protection.

Deposit and withdrawal limits and policy

Minimum deposit

৳100

The minimum deposit amount across all payment methods.

Minimum Withdrawal

৳500

The minimum withdrawal amount across all payment methods.

Withdrawal Time

30 minutes — 3 hours

Safe withdrawals processed quickly.

Payment Methods

bKash • Nagad • Rocket • Upay

Familiar and secure Bangladeshi payment systems.

How to get support

If you are experiencing a problem, contact us through the steps below — we are always ready to help.

Live Chat

Get 24/7 Bengali-language live chat support from any page on the site. Requests for self-exclusion or limit setting can be made directly through chat.

Email Support

For detailed requests, email us at [email protected]. Requests related to responsible gaming are handled with the highest priority.

Account Settings

After logging in, go to account settings to directly activate deposit limits, a time-out, or self-exclusion — with no waiting.

Frequently Asked Questions

Self-exclusion is a tool that lets you stop gaming on your account for a set period or permanently. To activate it, go to your account settings or contact our 24/7 live chat. Once activated, it cannot be cancelled before the set period ends.

Lowering a deposit limit takes effect immediately. To increase a limit, you will need to wait 24 hours — this delay is intentional, so no one raises their limit on impulse. This policy is in place for your long-term protection.

A time-out is a short-term break — from 1 day up to 6 weeks. Once the period ends, your account is reactivated automatically. Self-exclusion is long-term — from a minimum of 6 months up to permanently. To reactivate your account after self-exclusion, you must apply through the support team and go through an additional verification process.

Yes, ffb7 strictly enforces a 21+ age limit. Age verification using a national ID card or passport is mandatory at registration. KYC verification is also carried out again for large withdrawals. If there are minors in your household, we recommend using a password lock on your device and installing browser filtering software.

First, contact our 24/7 live chat or email us at [email protected]. Our trained support team will help you activate the right protection tools without any judgment. Also talk to a trusted family member or friend — you are not alone.

If you have a remaining balance when you activate self-exclusion, you will be given the opportunity to withdraw it. Contact the support team for detailed information about your balance — they will walk you through the whole process clearly.

Enjoy ffb7's
gaming experience safely

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