ffb7 Privacy Policy
At ffb7, protecting your personal information is of the highest importance to us. This privacy policy clearly describes how we collect, use, and store your information.
1 Introduction and Scope of Application
ffb7 (referred to hereinafter as "we", "our", or "the platform") operates a trusted online gaming platform for users in Bangladesh. When you use the ffb7.cam website, open an account, play games, or use any of our services, you agree to abide by the terms of this privacy policy.
This privacy policy applies to all of ffb7's digital services, mobile-compatible website, and related communication channels. We may update this policy from time to time, and the latest version will always be published on this page. For significant changes, we will notify registered users.
ffb7 is committed to protecting your privacy. We use SSL encryption and industry-standard security protocols to keep your information safe.
2 Information We Collect
ffb7 only collects information that is necessary to provide its services. Our data collection process is divided into two main categories:
2.1 Information You Provide Directly
Information you voluntarily provide during registration or account management:
- Full name and date of birth (for age verification — only users aged 21 and above are permitted)
- Email address and contact details
- Documents required for identity verification (KYC process)
- Financial transaction details: bKash, Nagad, Rocket, or Upay account information
- Payment method details
- Records of communication with the support team
2.2 Automatically Collected Information
When you use the ffb7 platform, certain information is collected automatically through technical means:
- Device information: operating system, browser version, screen resolution
- IP address and geographic location (at the country level)
- Website usage patterns: pages visited, session duration, click data
- Information collected through cookies and similar tracking technologies
- Gaming activity logs: betting history, win/loss records, session data
3 Purpose of Data Use
ffb7 uses your information only for specific, lawful, and necessary purposes. We never use your information unnecessarily or sell it to third parties.
- Account Management: Completing the registration process, ensuring login security, and keeping account information up to date.
- Identity Verification: Preventing fraud through the KYC process and ensuring age verification.
- Payment Processing: Completing deposits and withdrawals via bKash, Nagad, Rocket, and Upay.
- Customer Support: Providing assistance via 24/7 live chat and email, and resolving complaints.
- Platform Improvement: Analyzing user experience to improve service quality.
- Security Maintenance: Detecting and preventing fraud, money laundering, and other illegal activities.
- Legal Compliance: Adhering to applicable laws and regulations.
- Bonuses and Promotions: Sending relevant offers based on your gaming activity (with your consent).
ffb7 never sells your information to third-party advertisers. Our use of data is always directed toward your benefit and ensuring the security of the platform.
4 Cookies and Tracking Technologies
The ffb7 website uses cookies and similar technologies to ensure optimal performance. Cookies are small text files stored in your browser that make your next visit more convenient.
4.1 Essential Cookies
These cookies are essential for the core functions of the platform. They are used to keep login sessions active, store security tokens, and remember language preferences. These cookies cannot be disabled.
4.2 Functional Cookies
Used to save your preferences and settings, such as game interface preferences and notification settings.
4.3 Analytical Cookies
Used to analyze how the platform is used in order to improve service quality. These cookies collect anonymous data and can be disabled if you choose.
You can control or delete cookies at any time by changing your browser settings. However, disabling certain cookies may cause some website features to not work properly.
5 Data Retention and Sharing with Third Parties
ffb7 treats your privacy with the utmost importance. We never sell or unnecessarily share your information.
5.1 Permitted Cases for Sharing Information
We may share your information with third parties in the following limited circumstances:
- Payment Processors: Necessary information is shared with bKash, Nagad, Rocket, and Upay to complete transactions.
- Identity Verification Services: Authorized verification service providers for the KYC process.
- Legal Authorities: When required to provide information as part of a court order or valid legal process.
- Fraud Prevention: Cooperation with relevant authorities to prevent fraud.
5.2 Data Retention Period
We retain your information for as long as your account is active and necessary to provide services. Even after an account is closed, information may be retained for the period required by legal obligations, dispute resolution, and contract enforcement.
Financial transaction records are retained for the period prescribed by legal requirements.
6 Data Security Measures
ffb7 has implemented industry-standard technical and organizational measures to protect your personal information. Our security framework consists of the following layers:
- SSL Encryption: All communication between you and our servers is protected by 256-bit SSL/TLS encryption.
- Secure Payment Gateway: Financial transactions are processed using PCI-DSS compliant secure methods.
- Two-Factor Authentication: An additional verification layer for account security.
- Access Controls: Only authorized personnel can access the information they need.
- Regular Security Audits: Regular testing is conducted to identify and address system vulnerabilities.
- Data Masking: Sensitive financial information such as payment account numbers is always displayed in masked form.
Even so, no data transmission over the internet can be guaranteed to be completely secure. Please also take responsibility for keeping your password confidential, and contact us immediately if you notice any suspicious activity.
7 Your Rights and Choices
As a user of ffb7, you have the following rights regarding your personal information:
7.1 Right to Access
You may request at any time to know what information we hold about you. We are obligated to provide that information within a set timeframe.
7.2 Right to Rectification
If there is any incorrect information in your account, you may request that it be corrected. We will ensure the correction is made as soon as possible.
7.3 Right to Erasure
In certain circumstances, you may request that your information be deleted. However, if there are legal obligations, it may not be possible to delete all information.
7.4 Right to Opt Out of Marketing Communications
If you do not wish to receive promotional emails or notifications, you may opt out at any time. This can be done through your account settings or via the support team.
7.5 Right to Close Your Account
You may request to close your ffb7 account at any time. Any existing balance can be withdrawn after the account is closed.
To exercise any of the above rights, please contact us directly.
8 Protection of Minors
ffb7 provides services only to individuals aged 21 and above. We never knowingly collect information from anyone under 21 or allow them to use the platform.
Age verification is mandatory at registration, and we confirm identity and age through the KYC process. If we learn that a user is under 21, their account will be closed immediately and any collected information will be deleted.
If you believe that a minor is using ffb7, please contact us.
9 Policy Changes and Updates
ffb7 reserves the right to update this privacy policy from time to time. Changes may be made to the policy in line with service improvements, changes in law, or user needs.
For significant changes, we will notify registered users at their registered email address. The latest version of the policy will always be published on this page, and the "Last Updated" date will be shown at the top of the page.
If you continue to use ffb7 after changes are made, it will be assumed that you have accepted the updated policy. We therefore recommend visiting this page regularly.
10 Contact and Complaint Resolution
If you have any questions, concerns, or complaints about this privacy policy, please contact us. Our privacy team will treat your request with the highest priority.
Email: [email protected]
Live Chat: 24/7 direct support available in Bengali
We generally aim to respond to your request within business days. More complex matters may take a little longer, but we will always keep you informed of progress.
ffb7 is committed to resolving any concerns you have regarding your privacy. Our goal is to keep your information safe and ensure a secure, transparent gaming environment.